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Return Policy

Our Commitment to Your Satisfaction

At MaxWin USA, we stand behind the quality of every product we sell. Our goal is to provide martial artists, schools, and instructors with equipment they can trust. If something isn't right with your order, we'll work with you to make it right through a fair and transparent return and exchange process.

Return Policy

Return Window
 30 Days
Exchanges
 Free size exchange (customer pays return shipping)
Custom Orders
 Non-returnable
Defective Products
 Full replacement at MaxWin's expense
Clearance Items
 Final Sale
Wholesale Orders
 Separate wholesale return policy
Restocking Fee
 None for retail; up to 15% for approved wholesale returns
Refund Time
 5–10 business days after inspection
Shipping
 Original shipping charges non-refundable unless MaxWin made an error
Condition
 New, unused, original packaging, tags attached